It is our usual practice to collect personal information directly from you.
Sometimes we collect personal information from a third party if you have consented or would reasonably expect us to collect the information in this way, for example from publicly available sources such as websites or telephone directories.
We do not collect personal information about you if you only browse this website. This website only uses session cookies during a search query of the website or when you access the Privacy Events RSS feed and web-based calendar. When you close your browser the session cookie is destroyed and no personal information is kept which might identify you to us in the future.
We only use your personal information for the purposes for which you give it to us and for related, internal management purposes.
We do not give information about you to other government agencies, organisations or anyone else unless one of the following applies:
We analyse non-identifiable website traffic data to improve our services.
You may access personal information that we hold about you or you can ask us to correct personal information we hold about you.
If you are on one or more of our email lists you may opt out of further contact from us by clicking the unsubscribe option in all emails sent to our media and network email lists.
If we do not have stock of an item ordered or our expected delivery date deemed unacceptable by the consumer, we will give a full refund of any payment made and cancel the order. This is provided goods have not been shipped or ordered as an agreed special order with the consumer. Where our company has agreed to deliver goods to the Purchaser’s place of business and those goods are lost or damaged as a result of an act, neglect or default of the Company, the Company’s liability to the Purchaser is limited to either the replacement or repair of any goods lost or damaged. Any claims against the Company for such loss or damage must be made within three (3) days of the date of delivery. The Purchaser indemnifies the Company against all loss and expenses incurred by the Company, including any additional transport and storage charges, as a result of the Purchaser failing to take delivery of goods as agreed with the Company.
A 20% restocking fee and or a restocking fee equalling incurred costs, whichever is greater will apply for unopened items returned due to user error in the ordering process.
Timeframes for individual pieces of equipment will vary from being in stock to special orders from international suppliers with goods built to order. Delivery times will be shown for each product and you will be given ETA's for all equipment on back order.
The Leading Dental eStore uses a 128-bit SSL certificate to encrypt all communication between the customer and the eCommerce site. No customer card information is stored in the site database.